All reviews below are extracts from thank you emails from customers published here with their consent
I recently gave my Kaiser Universe To Derek Because it Had stopped working The Universe is an unusual Anniversary/torsion clock with extras Thr pendulum being hidden under the base and displays a revolving globe of the earth, it also includes display of the changing phases of the moon .
Derek is clearly a specialist with torsion clocks, he was kind enough to show me his remarkable collection, and my clock needed specialist attention, including many fine adjustments and even a lathe turned piece to replace one missing .
I am delighted with the results even (the phases of the moon never worked before ) and Derek was generous with his time and advice.
Mr Mike Booth
Just a line to thank you for the great restoration of my Anniversary torsion clock that i bought on ebay, knowing very little about the clocks but having wanted one for sometime it was good to find your website and to get your advice and confirmation that the clock was good and worth restorinig .
I particularly enjoyed the progress reports and the many photo’s which you sent as the restoration progressed and i was and am delighted with the finished result.
Mr Jeremy Davey
We found Derek online after many months of trying to find someone to repair my late mother in laws Anniversary clock.
Right from the start Derek could not have been more helpful, we took the clock to his house and within a week we had email pictures of it all stripped down and a video of it working for the first time in 30 years.
Derek’s helpfulness and professionalism go far and above the norm and the pricing is extremely competitive , I would definitely recomend hin ,and would not hesitate to use him again.
Mr Steve Harris
Standard 4 ball
My great grandfather’s clock restored to new, great srvice with photo’s of restoration as it progressed.
After 6 months of searching I found i think the only craftsman in the country who works on torsion clocks, I couldn’t have hoped for a better result the results speak for itself and it is keeping excellent time Derek is a true master of his craft.
Mr Dermot Fell
Having been recommended by a local clock repairer I contacted Derek about the repair of our sentimentally valuable clock, I dropped it off at his home and was happy to receive an email a few days later from Derek saying he had done an initial inspection, he had found the faults and was confident he could return the clock back to full working order, A few days later he sent a link to a video of our clock with the pendulum turning happily once again and keeping good time.
I was delighted to collect the clock and meet Derek in person he had done a first class job and is highly recommended.
Mr Colin Bulger
We were completely satisfied with the work done on our Anniversary clock , there had been no movement on it for years.
It was good to find someone who was interested in the clocks most local repairers didn’t offer this service .
The whole process from his confirmation that he had received the clock safely and the message later saying it was on it’s way back was appreciated,
we would recommend him and we will use next time it need any work.
Mr & Mrs Holt